CREW Member Spotlight - Abby Doench

August 13, 2018
Written by: CREW Cincinnati
The Facts
Company & Location
US Bank
3424 Edwards Road, Cincinnati, OH 45208
Sr. SBA Business Development Officer | Vice President
Number of years in the industry
  1. Where did you get your career started and what was the most valuable lesson you learned early on? I started my career at HCDC working with small business lending and economic development in the Greater Cincinnati area. One of the most important lessons I learned early in my career is to never underestimate the power of learning on the job and the patience to grasp concepts and ideas that are challenging.
  1. What inspires, drives, or motivates you in your career? I love to learn. Learning about each company looking for financing, learning best practices, learning about a multitude of subjects. There is always room to learn more and be more. One of my big motivators is finding solutions for small business owners. I thoroughly enjoy being seen as a trusted business advisor and I take great responsibility with that role.
  1. What advice can you share for working with a challenging client or colleague? Integrity and transparency have helped me greatly in dealing with challenging clients or colleagues. While there may be disdain for a certain outcome, it is easier to accept when the “whys” behind said outcomes when they are explained. And in keeping with the theme of being a trusted business advisor, these are two qualities that some people find hard to come by.
  1. What do you see taking shape in our industry in the next 5 or 10 years? I think there is a great opportunity for real estate and business acquisitions in the next 5-10 years. There are a lot of baby boomers that will be leaving the workforce who have companies they own. In my line of work with SBA financing, this opens the door for many up and coming business owners to have access to capital to finance these opportunities.
  1. Do you have any passions or hobbies outside of work? I am a huge fan of the fine arts having spent several years working with Community Theatre and Semi-Professional Theatre groups here in town. Our city has a rich cultural arts history and I try to support the arts in various ways. Nowadays I’m raising two young children and working full time so my support is really now at the donation and patron levels.
  1. Who is your personal hero? My late grandmother is one as she had a strong commitment to family and was passionate about education. She pursued her master’s degree in English at a time where many women didn’t attend college, let alone need that to find teaching jobs. She was in the top of her class having graduated from Walnut Hills High School in 1930 (also my alma mater) and Ohio Wesleyan in the mid-1930s. She also saw her share of challenges being a widow at the age of 37 and raising three small children under the age of five. She always told me growing up that the best things come in small packages. Some of her anecdotes I hold on to still today because those are the pieces that helped mold me into the person I am today.